Shipping Policy
Welcome to KENZSTORE. Every order is prepared with care, intention, and respect for
craftsmanship. Our aim is to deliver your items safely and promptly while providing a premium
service experience. Processing Time
All orders are processed within 1–3 business days. During peak seasons, slight delays may occur,
but we always do our best to keep your delivery on time. Delivery Timeframes
- Australia Standard: 3–7 business days
- Australia Express: 1–3 business days
- International: 7–15 business days depending on destination
Shipping Fees
Shipping costs are calculated at checkout based on the weight and destination of your order.
Tracking
Every parcel includes a tracking number, sent to you via email once dispatched. Lost or Delayed
Parcels
In the event of a delay or lost parcel, please email us at kenzstorecomau@gmail.com and we will
investigate immediately and assist you with the next steps.